A small note to the wise, in 2008 we all remember the awful recession, and in that recession a few tricks were played by certain individuals that I will not mention, who are though still trading, and the trick was this, they knew that bad times were coming, so they did something very underhanded, and as a supplier to some of these companies, we lost 100’s of 1000’s of pounds. And the Public lost a lot more.
You must be very wary of the 12 week waiting time scenario, companies who you think you can trust, tell you the waiting time is 12/14/16 weeks, and you pay a deposit, after that 16 weeks has elapses, they go bust! They go off line, and you will receive sorry letters, but your deposit is gone, and then you have to go back to the bank to see if its possible to get your money back, we do not have a waiting time, we are as always pre Virus 4/5 weeks, the same as it was before, and 4/5 weeks after said Virus.
So if your told to wait, be careful………………….
Please remember , 2007, many resellers went broke, pay by card. deposit and for full payment. Be clever, and be happy! Keep your distance and wear a mask!
Regarding purchasing Cabins, Timber Buildings or any item from Self Employed Dealers. Resellers, who sell our LV or FC brand, if you went to the Self Employed Dealers, reseller, first, please do not come to us, if you have a question, concerns please call us, but as they are resellers, we are unable to do anything legally to them regarding their prices , Please remember and do not forget a business needs earn money, we can say what we think they should be sold at, but we cannot by law demand they sell it at what we think. So, it’s always best to look at other websites, and please remember our cabins are high quality, so like for like pricing will be difficult, but there are a few companies out there that are the same nearly as ours and you can gauge if the pricing if fair or not.
I say this all the time, pay with a credit card………. It keeps you safe.
We have no claim or claims to our dealerships working practises, or who and what they do. We are not responsible for deposits they may take, and we are not responsible for broken doors, windows, or bad workmanship, fitted kitchens, bad fitted bathrooms etc, we however would like to be told this in writing so we can take the matter to the company concerned and ask them to help you with your concerns.
When we deliver a cabin to our resellers, they are the owner of that cabin, timber building etc, until they give it to you, you don’t even own it, once its delivered to you, you sign for it, but before you do, inspect it, you can refuse to sign for it if there is damage. The law is on your side, however if you have had a bespoke cabin made for you, and there are missing parts, or a broken door, you cannot return this, the company (reseller) has 28 days, or whatever his T and C’s say in which to fix your Log Cabin. We have some amazing resellers, and they will bend over to help you have that amazing cabin in your garden.
Here is a note to everyone, only buy a cabin if your job is secure, and you can afford it, as most cabins are bespoke manufactured for you, refunds are almost impossible. So please beware of this.
Please take note, please,please always ask if you can pay with a credit card.
Thank you for reading.